Terms & Conditions

All course bookings with All Starz Football Academy are subject to availability, and arriving more than 15 minutes late will result in cancellation of your session. Once purchased, bookings are non-refundable unless a valid medical certificate is presented. Block bookings must be reserved and paid for at least one week before the end of each month. It is your responsibility to ensure you are enrolled in the correct course and aware of the session timings. Please notify us of any medical conditions affecting participants, and ensure you provide a valid email address and contact number for confirmation. We reserve the right to amend these terms as needed.

Full payment is required to confirm your booking, which can be made via bank transfer or cash. We do not store credit card details or share customer information with third parties. Once registered, your place is guaranteed for the term, and the same coach will run your sessions unless unavoidable. Appropriate court space and equipment will be provided, and we strive to create a safe learning environment while offering relevant feedback to clients.

Regarding cancellations, please note that no refunds will be issued for sessions canceled due to bad weather; however, if a session is under-subscribed, you will receive a full refund. Make-up sessions will be arranged for coach unavailability. For private coaching, cancellations with more than 24 hours' notice and a valid medical certificate incur no charge. For schools and clubs, full refunds will be issued if we cancel a session or if the coach is unavailable.

All Starz Football Academy is not responsible for any loss, theft, or damage to personal items during courses. Participants should wear appropriate sportswear and arrive on time for sessions, as well as communicate any changes regarding pickups. Aggressive behavior towards staff or clients is unacceptable, and access may be denied for those who do not comply with our policies, with no right to a refund in such cases.

Additionally, participants are encouraged to engage actively in all training sessions to maximize their development and enjoyment of the sport. We value your feedback and encourage open communication about your experiences in our programs. Please report any issues or concerns to our staff promptly, so we can address them effectively.

For further inquiries or assistance, please contact us directly, and we look forward to supporting your football journey!